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Forum Discussion

crmontoy1's avatar
crmontoy1
Apprentice
Feb 15, 2021

New firmware V2.3.2.114 XR500

All the experiences and all the cases are unique!! For example mi settings with this router is weird ( it doesn’t mean that im not trust in netgear because i believe 100%) but i dont use geo filter, m...
paulja's avatar
paulja
Tutor
Feb 19, 2021

XR500 & EX7700 minor issues-

1. Noticed immediately after the .114 upgrade that the EX7700 is no longer reporting showing solid white on the Extenders 5G uplink. I enabled Smart Connect (I have 2.4 & 5G) on XR500 to see i that made any difference. It didn't. It works, but slower than before.

2. The iphone App: When looking at the XR500 'Devices' it doesn't show any. If I switch to EX7700 it shows multiple WiFi devices as expected. I'm sitting next the XR500 with my phone using the App so it should show me at least?

3. No sure is a fault, but after switching the XR500 to 'Smart Connect' it shows the single combined name in WiFi settings (as expected). When I switch to EX7700 it still shows my 2x WiFi SSIDs. Surely it should show the single SSID as well?

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Feb 20, 2021
    Did you factory reset after the update as that is highly recommended!
    • paulja's avatar
      paulja
      Tutor
      Feb 21, 2021

      No I didn't, I upgraded (as with previous version upgrades) by getting the recommendation through the router notification service, not this forum. I am reluctant to factory reset and lose everything on the 'off chance' it would sort the problem. It looks to me as though the firmware version between XR500 & EX7700 has drifted apart.