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hallman0709's avatar
hallman0709
Follower
Dec 13, 2019

new internet xr500

got new internet provider today 

get it all setup to ran in a wall the xr500 will not let login on hard wired but will let me on wifi on the laptop

what can i do to fix it i like the wired connection

thank nick

1 Reply

  • That's certainly odd. Are you trying to access the interface in the exact same way both times? Are you able to access using any other wired device?