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Forum Discussion
New ISP with XR500, Xbox Double NAT Strict.
Hi,
Today I changed ISPs and I have NAT Type: Strict, Double NAT Detected on my xbox one x, I have NAT filtering set to Open and Disable SIP ALG and Disable IGMP Proxying checked.
Any suggest...
Hello, the likely cause of this is that your ISP hub is in router mode. What I would suggest is putting the hub in modem mode or if that is not possible putting the XR500 in its DMZ and disabling the hubs WiFi. Then you should not get a double NAT.
I don't think I can access my ISP's hub, only my router. Should I call my ISP and ask them if can change that?
- What's your physical setup exactly?
It's Wireless High-Speed Internet, a cable runs from outside to an PoE Adaptor, the LAN cord from that goes straight into my XR500 router and a ethernet wire from port 1 goes into my xbox.