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Forum Discussion
Xboxlivegamer
Jun 07, 2018Aspirant
New ISP with XR500, Xbox Double NAT Strict.
Hi,
Today I changed ISPs and I have NAT Type: Strict, Double NAT Detected on my xbox one x, I have NAT filtering set to Open and Disable SIP ALG and Disable IGMP Proxying checked.
Any suggest...
Xboxlivegamer
Jun 07, 2018Aspirant
I don't think I can access my ISP's hub, only my router. Should I call my ISP and ask them if can change that?
Netduma-Fraser
Jun 07, 2018NetDuma Partner
What's your physical setup exactly?
- XboxlivegamerJun 07, 2018Aspirant
It's Wireless High-Speed Internet, a cable runs from outside to an PoE Adaptor, the LAN cord from that goes straight into my XR500 router and a ethernet wire from port 1 goes into my xbox.
- Netduma-FraserJun 07, 2018NetDuma PartnerPut the console in the DMZ of the XR500 and remove any port forwards you may have done for it. If you don't get an open NAT in console network settings then may be some weird restrictions on ISP side as shouldn't have a double NAT with that setup.
- XboxlivegamerJun 07, 2018Aspirant
I reserved an IP address for my xbox and entered that into Default DMZ Server, nothing changed.
Any more suggestions? Should I talk to my ISP and ask them if the hub is set to router and not modem mode?