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Forum Discussion

Xboxlivegamer's avatar
Xboxlivegamer
Aspirant
Jun 07, 2018

New ISP with XR500, Xbox Double NAT Strict.

Hi, Today I changed ISPs and I have NAT Type: Strict, Double NAT Detected on my xbox one x, I have NAT filtering set to Open and Disable SIP ALG and Disable IGMP Proxying checked.   Any suggest...
Xboxlivegamer's avatar
Xboxlivegamer
Aspirant
Jun 07, 2018

I don't think I can access my ISP's hub, only my router. Should I call my ISP and ask them if can change that?

Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Jun 07, 2018
What's your physical setup exactly?
  • Xboxlivegamer's avatar
    Xboxlivegamer
    Aspirant
    Jun 07, 2018

    It's Wireless High-Speed Internet, a cable runs from outside to an PoE Adaptor, the LAN cord from that goes straight into my XR500 router and a ethernet wire from port 1 goes into my xbox.