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Forum Discussion
hollyviola
May 06, 2020Aspirant
New Nighthawk has 2 mbps on wifi. ugh!!! cant get support, or they hang up on me
I just bought a Netgear CM500 modem and Nighthawk gaming router XR450 (which is not on the list above which is the cherry on top of this nightmare). My desktop, hard wired into the router works fine....
FURRYe38
May 06, 2020Guru - Experienced User
Blackhawk? NG doesn't have any products under that name. There is Nighthawk.
What FW is currently loaded?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Be sure Smart Connect and Beamforming is enabled.
What wireless devices do you have?