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Forum Discussion
grdmstr75
Sep 04, 2020Aspirant
NG NH xr500 - first time router rebooted on its own.
today router rebooted first time ever since i have had it almost two years., any way to debug why it did this. from bash terminal? really do not want to replace it right now expensive to update....
Netduma-Fraser
Sep 05, 2020NetDuma Partner
I don't think is anything to be concerned about, they're tested to ensure they don't reboot over a certain period of time but it is less than 2 years so I think it just needed one. Could have been a power fluctuation as well. I'd advise just keeping an eye on it for now and see if it happens again.
- grdmstr75Sep 05, 2020Aspirant
Hi, i did not mean that it has not been rebooted in 2 years it has been rebooted many times especially these days due to quarintine BS, anyways what i meant was it has never rebooted on its own in the middle of the day like that.. there was a lot of traffic during this time yes but to reboot like that just strange. is there any way i can debug it by logging into the command line of it? i just want be able to do this anyways to check configs , should i update to the latest firmware?
- Netduma-FraserSep 05, 2020NetDuma PartnerUnderstood, I would recommend reinstalling the firmware you are on using the TFTP method to bypass any issues in the boot process, then do a factory reset. That will give you the freshest install possible and hopefully prevent any unexpected reboots. https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
- grdmstr75Sep 05, 2020Aspirant
please let me know is there a command line interface for the router? it is based off linux no?