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Forum Discussion
Tybn
Nov 06, 2020Tutor
Night hawk x500 connection to NBN
Hello. I have recently moved into a new property and have had satellite NBN installed. The tech was on site today and indicated that the NBN is installed and receiving data. I connected my X500 to th...
- Nov 09, 2020Problem solved.
I changed the bridge control Settings in the router and it has worked a treat.
All up and running now.
Netduma-Fraser
Nov 06, 2020NetDuma Partner
Do you know if you require anything such as PPPoE, VLAN, DHCP identifiers etc for a connection? If not you may need to ask the ISP about this. Are you connecting direct to the NBN Box or do you have a modem/router provided by them as well?
- TybnNov 06, 2020TutorHi there. I’m just connecting straight to the NBN box
The guy at Harvey Norman said that the X500 could just plug straight in.
My ISP provides a username and password which I have entered.
I did a reboot of everything again and tried to re run the setup wizard on the router but it says that I have no internet connection- Netduma-FraserNov 06, 2020NetDuma PartnerGo through the setup wizard, skip everything if needed as you won't get a connection until you finish that anyway. Then in Settings > Internet Setup choose no login, then apply, see if you get a connection. If not, select login and enter the details you were given, apply, see if you get a connection.
- TybnNov 06, 2020TutorDone both. Neither provides a connection.