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Forum Discussion
Tybn
Nov 06, 2020Tutor
Night hawk x500 connection to NBN
Hello. I have recently moved into a new property and have had satellite NBN installed. The tech was on site today and indicated that the NBN is installed and receiving data. I connected my X500 to th...
- Nov 09, 2020Problem solved.
I changed the bridge control Settings in the router and it has worked a treat.
All up and running now.
Netduma-Fraser
Nov 06, 2020NetDuma Partner
Do you know if you require anything such as PPPoE, VLAN, DHCP identifiers etc for a connection? If not you may need to ask the ISP about this. Are you connecting direct to the NBN Box or do you have a modem/router provided by them as well?
Tybn
Nov 06, 2020Tutor
Hi there. I’m just connecting straight to the NBN box
The guy at Harvey Norman said that the X500 could just plug straight in.
My ISP provides a username and password which I have entered.
I did a reboot of everything again and tried to re run the setup wizard on the router but it says that I have no internet connection
The guy at Harvey Norman said that the X500 could just plug straight in.
My ISP provides a username and password which I have entered.
I did a reboot of everything again and tried to re run the setup wizard on the router but it says that I have no internet connection
- Netduma-FraserNov 06, 2020NetDuma PartnerGo through the setup wizard, skip everything if needed as you won't get a connection until you finish that anyway. Then in Settings > Internet Setup choose no login, then apply, see if you get a connection. If not, select login and enter the details you were given, apply, see if you get a connection.
- TybnNov 06, 2020TutorDone both. Neither provides a connection.
- Netduma-FraserNov 06, 2020NetDuma PartnerDo you have another router you could put between the box and the XR to see if you get a connection that way? What is your ISP?