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Forum Discussion
akall040
Nov 09, 2021Aspirant
Night Hawk XR1000 can't get apps to load on smart tv or anything wifi connected
Our entire house is on cellular internet. (county living) So everything is wifi. A cellular device is on our roof and that comes into the house and is plugged into our router. The company we go thru...
FURRYe38
Nov 09, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Is Smart Connect, Beamforming and MIMO enabled or disabled?
- akall040Nov 09, 2021Aspirant
We live in the country and we have cellular service. So we have a cellular transponder on our roof and it has a rj45 coming into our house and plugged into our nighthawk router. We've had this since May with great internet and service but something changed. Our entire house is WIFI there is no modem.
When I try to enable smart connect it says I need to update wifi connections?
- FURRYe38Nov 09, 2021Guru - Experienced User
Ok just checking to see if there was a wifi router at the ISP modem/debarcation point.
Seems that Smart connect is enabled, if you disable it, you need to setup separate SSID names for the 2.4 and 5Ghz radios is all. You can use same PW for both of course.
Do you do lots of gaming?
- akall040Nov 09, 2021Aspirant
We do zero gaming. We just wanted to buy the best router we could and this was recommended.
- Netduma-FraserNov 09, 2021NetDuma PartnerJust in case you weren't aware you can connect devices via ethernet to the XR router and they will get internet - you don't have to use the WiFi for every device.
Did your TV ever work with the WiFi? If so when did you first notice the issue, was it after a setting change?- akall040Nov 09, 2021Aspirant
Our entire house has been on WIFI since day one. The cellular company came out and made an upgrade on our transponder and that's when things stopped working. They never came into the house tho. We have internet tho.