NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mike4123's avatar
Mike4123
Follower
Sep 11, 2019

Night Hawk XR500 eithernet not working

Recently picked up a Night Hawk XR500 and none of the eithernet ports are working, No light indcations that a eithernet cable is plugged in. I have the lattest firmware and haven't changed any of the settings.

2 Replies

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      So you can only configure the router via WiFi? Try a factory reset by holding down the reset button at the back of the router for 30 seconds and then give it a few minutes but if it doesn't work then definitely sounds like a hardware issue so would agree with Furry.