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Solved
Night Hawk XR500 Factory Reset Not Working
Model V:unknown Firmware:unknown OS: Windows 8.1 Browser: Google Chrome Recently purchased the router from eBay and instantly ran into trouble. When I started the router, it asked for user and ...
Turns out I didn't try the simple 30 second reset. My apologies.
FYI as a general rule of thumb, 15 second press on the reset button is only needed for a full factory reset on NG routers.
Enjoy.