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Forum Discussion
NightHalke XR500 - reboot every 2-3 weeks needed
About every 3-4 weeks, the TV (Hulu) delays streaming as well as other slow ups. I just wind up rebooting the router and everything is fine for another period of time. It's almost as if some memory o...
Is it mostly just that device that experiences the slow down or is it others as well? How does the slow down manifest, slow speed tests, loading of websites etc?
Thanks for the reply.
Yes - In hulu the signal stops for a bit, there is a small spinning wheel on the Hulu timeline and then continues. If I do a speed test with WiFi from my iphone, often times that seems to "trigger" the signal to continue. It seems eventually Hulu says it cant see an internet connection. Then if I check my WiFi, it has dropped the internet connection as well. If I go directly to the spectrum modem, it hums along - it is still connected to the internet as is the other Router on the Spectrum device's 2nd ethernet port. Its only the XR500. And once I reboot it, everything seems to work for again, about 3-4 weeks.
- When it happens again could you access the System Information page on the router and take a screenshot of what you see please? It would also be helpful if you could grab the log file from that same page as well.