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Forum Discussion
SpencerSda
May 12, 2023Aspirant
Nighthawk AX5400 Random Factory Resets
I have had this router for about 5-6 months; however, this is now the 4th time i have to fix my router. for some reason the router after i try to login into it fails, this is very rare but when i...
SpencerSda
May 12, 2023Aspirant
Sadly, i can't access anything from the router, after the reset i have to reset it again, to get access to the router,
I have charter internet. 350mbs and 15mbs upload
cable is cat 6
couldn't tell you the last time i did a firmware update,
and my Ip from the router isn't a 192.168.1.1 is ###.133.4 not going to put it all in since that will give my exact location
I have set the Router up last 3 times by the phone app; the computer setup doesn't work properly. or i don't know how to set it up that way.
FURRYe38
May 12, 2023Guru - Experienced User
You'll need a ethernet connected PC to set up the router properly and probably get the fw updated. After you press the reset button, connect a ethernet connected PC or laptop to the back of the router and use MS Edge or Firefox and navigate to 192.168.1.1. This will being the setup wizard process.
192.168.1.1 is the routers IP address and web page access address. The 75.x address is the WAN IP address the router gets from the ISP modem? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? This won't give location.