NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk AX5400 Random Factory Resets
I have had this router for about 5-6 months; however, this is now the 4th time i have to fix my router. for some reason the router after i try to login into it fails, this is very rare but when i...
It may be that it's not receiving enough power, could you try direct to a wall outlet/different outlet and if that doesn't work do you have another power adapter with a similar voltage you can try with?
Sadly, i can't move the cord, i ran it through the wall, down to an 8-plug power strip, the system is set up in a cabinet with a full air circulation system, so it doesn't hold any heat in the cabinet. the fans are plugged into the router though, could that be the cause, my last router didn't have an issue, but I'm willing to try anything.
I can plug the router into a different power strip will that work.
- Please do unplug the fans, perhaps they're pulling too much power. If you're able to plug it into a power strip where no other devices are plugged into or fewer devices are plugged in that would be great.
Try a different power strip or wall jack directly with the router.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
You'll need a ethernet connected PC to set up the router properly and probably get the fw updated. After you press the reset button, connect a ethernet connected PC or laptop to the back of the router and use MS Edge or Firefox and navigate to 192.168.1.1. This will being the setup wizard process.
192.168.1.1 is the routers IP address and web page access address. The 75.x address is the WAN IP address the router gets from the ISP modem? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? This won't give location.
TBH i don't really know what you're asking, would that be on the back of my charter modem?
if so i can send you a picture, i just know a little about the router.Yes, there should be a sticker some where giving the brand and model#.
