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Forum Discussion
Solved
Nighthawk gaming router wifi connection issues. Will connect to phones and laptops but not others.
Set my router up and it is working fine through ethernet connections to my desktop and wirelessly to phones and laptops but it will not connect wirelessly to desktop computers, xbox, or roku at this ...
On the wireless setup page disable SSID broadcast for both 2.4GHz and 5GHz. Then also on the Advanced WiFi settings page disable Wireless Router radio.
Which nighthawk gaming router?
Model?
Firmware on it?
Are you using smart connect, DFS channels, 160hz spectrum?
I've read of roku and xbox not working well with DFS. Not even sure if you're router supports it since you didn't list it, but if you have the option of 160hz or DFS channels, turn it off. Try to stick with 1-6-11 channels for 2.4ghz and for 5ghz: 36-48hz or 149-165hz.
You can go to netgear.com/support/ type in your model number and it'll have manuals, installation guides, firmware.
Sorry it asked for model number and I put it in the field but it doesnt show? it is the nightHawk model XR500.
Firmware Version
V2.3.2.40
Not on a DFS Channel... should it be?
I do not see an option anywhere for 160hz spectrum
Smart Connect is off
enable 20/40mz coexist is off
the 2.4 wireless is set on channel 6 up to 800mbps
the 5.0 wireless is set on channel 153 up to 1733mbps
- No don't choose DFS channel. 160Hz is located in Advanced Settings in Advanced WiFi settings and make sure that is off. I would put 20/40 coexist on personally. Can the devices not connect to either 2.4 or 5GHz?
Not on a DFS channel
renabled the 20/40 coexist
no it cant connect to either the 2.5 or the 5
and is the 160 the "enable HT 160" ... if it is not i cannot seem to find it
- Yes thats the option. Setup a guest WiFi network and see if they will connect to that please.