NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
melmorkae
Sep 05, 2022Aspirant
NightHawk Gaming XR500 Router
I received an email stating that I need to update my firmware. With that being said I cannot log on via admin, even tried to reset router and tried again. Now what can I do ? I can't get in to the ro...
plemans
Sep 06, 2022Guru - Experienced User
Are you logging in through the browser?
The defaults logging in through the browser are
login: admin
password: password
All lower case.
- melmorkaeSep 06, 2022Aspirant
Which browser are you talking about? I have tried thru my Nighthawk app, also tried routerlogin.net & neither will let me in.
- FURRYe38Sep 06, 2022Guru - Experienced User
MS Edge or FireFox should work after you factory reset the router and setup from scratch with a wired PC and either of those web browsers pointed to 192.168.1.1...
- Netduma-LiamSep 07, 2022NetDuma Partner
Any web browser, it doesn't matter. Edge, Chrome, Firefox, etc.
Try that and if it doesn't work, let us know exactly what you're seeing in the browser.