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hailong's avatar
hailong
Tutor
Aug 29, 2019

Nighthawk Pro Gaming XR500: Unable to access DMZ host with public DNS/IP from devices in LAN

I used to have a server in the LAN which was set as the DMZ host and can be accessed with a public DNS/IP address. The server is running as a private cloud service, so that the pictures or vidoes on my phone can be uploaded automaticlly and also be shared easily.

 

While after I changed the router to XR500, my phone can't connect to the server with its public DNS in the LAN. This is important to me, since the auto backup should always run in a wifi environment.

 

Idealy I need to edit some kind of local DNS entries on the router, to add my public DNS as well as the internal IP in pair. While I can't find any place to do it so far. Could somebody shed some light on this? Or maybe I need to open a feature request to Netgear?

4 Replies

    • hailong's avatar
      hailong
      Tutor

      Alright, I just decided to spend a little bit more money to buy another one, NETGEAR Nighthawk X6S AC4000 Tri-Band WiFi Gigabit Router (R8000P-100CNS), which is in the NAT loopback supporting list. Will return the current XR500.

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        The focus of the XR range is gaming so features like this where they don't have an immediate gaming effect were not included. That's not to say they won't be implemented but that's the reason they're not currently included. Sorry to hear you're returning the router, we hope you'll consider it again in future.