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Forum Discussion
Nighthawk RX700 cuts out internet
I received my RX700 yesterday (along with my CM1100). I started setting everything up and it seemed to be working just fine. Then, suddenly my RX700 would cut out the internet. Even within the phone ...
Greetings,
RX700? There is no such product.
Are you referring to an XR700?
Things to Confirm:
Start by connecting directly to your cable modem. Do you have stable / consistent internet?
What version of FW is the XR700 running?
Did you upgrade it recently, if so how?
If your internet is stable from the modem, a reset and reconfiguratin of the router is recommended.
If you upgraded the router as part of its intial set up, and did not do so manually reflashing the same FW version might help as using the Auto-Check and Update, Genie App or Automatic Update has proven to be unreliable. Some FW is more stable than others too, so having the latest isn't always best.
Please start by answering the questions and performing the reset. We can help further once you reply.
Sorry yes I meant the XR700...
As far as firmware, the one it came with is the most up to date so I didn't flash a new one. Same thing with the modem.
I did plug into the modem directly and it worked.
I will have to do the restore i guess. Just hoped not to have to but I'll try it. Thank you!
As far as firmware, the one it came with is the most up to date so I didn't flash a new one. Same thing with the modem.
I did plug into the modem directly and it worked.
I will have to do the restore i guess. Just hoped not to have to but I'll try it. Thank you!