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Forum Discussion
NightHawkTrying
Oct 21, 2019Aspirant
Nighthawk VPN Stops Responding
My new NightHawk XR700 VPN stops working after a few hours or a day and I have to reboot the router to get it back. No log errors or anything, it just stops responding. I've tried disabling some QO...
Netduma_Alex
Oct 22, 2019NetDuma Partner
Just to clarify, are you talking about the VPN Service function in the Settings menu, or the Hybrid-VPN feature?
- NightHawkTryingOct 22, 2019Aspirant
The VPN Service feature in the settings menu. Not responding again this morning after working for a few hours yesterday until I disconnected.
- Netduma-FraserOct 22, 2019NetDuma PartnerWhat settings are you using on the VPN service and how are you using it? What client software are you using and on what device?
- NightHawkTryingOct 23, 2019Aspirant
Attached is a screenshot of my settings, I am using it with a Windows 10 desktop. It seems the VPN portion of the router locks up even if I don't use it after being left alone for a few hours. I have to reboot it using remote management on the mobile app and then it comes back for a time, but stops responding again after a few hours or hour of use. Something continues to make the VPN service lock up. I don't see any VPN errors in the logs.