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Forum Discussion
NightHawkTrying
Oct 21, 2019Aspirant
Nighthawk VPN Stops Responding
My new NightHawk XR700 VPN stops working after a few hours or a day and I have to reboot the router to get it back. No log errors or anything, it just stops responding. I've tried disabling some QO...
NightHawkTrying
Oct 22, 2019Aspirant
The VPN Service feature in the settings menu. Not responding again this morning after working for a few hours yesterday until I disconnected.
Netduma-Fraser
Oct 22, 2019NetDuma Partner
What settings are you using on the VPN service and how are you using it? What client software are you using and on what device?
- NightHawkTryingOct 23, 2019Aspirant
Attached is a screenshot of my settings, I am using it with a Windows 10 desktop. It seems the VPN portion of the router locks up even if I don't use it after being left alone for a few hours. I have to reboot it using remote management on the mobile app and then it comes back for a time, but stops responding again after a few hours or hour of use. Something continues to make the VPN service lock up. I don't see any VPN errors in the logs.
- schumakuOct 23, 2019Guru - Experienced User
The port 443/TCP is used explicitly for ReadyShare access, for the LAN side https://routerlogin.net (or https://[LAN-IP-address]), and well possible internally (!!!) for the remote access even if the WAN facing remote access port is configured to a different one.
Any specific reason for using 443/TCP? Probably for an attempted bypass of some business firewall...
- NightHawkTryingOct 23, 2019Aspirant
That's right, it's one of the few opened. I could also try 80 of course or see what else is open. But why would that cause the VPN service to lock up until the whole router is restarted?