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Forum Discussion
Andybrenn1989
Dec 28, 2019Aspirant
Nighthawk X-ray 500
Iv bought a nighthawk Xr 500 to get a lower ping when gaming but I also had new internet put in too in my home so no one else is connected to my line I have set up geo filter and things to help connec...
Netduma-Fraser
Dec 29, 2019NetDuma Partner
I would highly recommend you follow our optimal settings guides in order to get setup properly http://support.netduma.com/en/support/solutions/folders/16000090646 if you're still having problems after that let us know.
- Andybrenn1989Dec 31, 2019AspirantHello I still don’t have a clue about the settings you guys sent me over so is there a contact number or a customer service number I could call as I couldn’t find any on the website or anywhere on the internet as I really need this issue resolved
- Andybrenn1989Jan 01, 2020Aspirant???
- Netduma_AlexJan 02, 2020NetDuma Partner
Netduma doesn't offer telephone support. We offer text based support through this forum, our own forum, our support website, email, Facebook and Twitter.
- Andybrenn1989Jan 02, 2020AspirantHi ok well also I have it plugged into my internet providers router it’s an EE router and it’s all working and I’m into settings but will that cause me to be getting low speeds as my EE one is just sending the signal threw that and putting it into the nighthawk. Is there a better way to set up so the internet is straight into the nighthawk ?