NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jreal
Mar 11, 2018Aspirant
NightHawk Xr 500 pro gaming
Still dealing with high ping and lagging even worse now in game. I have never had this bad of a lag. Idk what else to do as of right now. Is something wrong with my router?
Jojo242
Jul 03, 2018Tutor
Hey guys I recently bought the xr500 yesterday an I'm experiencing high pings times. I live in the Bahamas an I've own many routers including the netduma r1. When I go on speedtest.net on my linskys my ping is in the 30s but on the xr500 its in the 50s/60s... I had the same issue with the netgear r7800 which the xr500 replaced... Is there a fix for this issues I saw a post where it says use the old router Mac address but that didn't work for me.I have yet to try the firmware update direct from the website as I use my smart phone to setup the software. I dont think I have two faulty netgear routers so it has to be a setting to turn off or on to adjust/fix this issue