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Forum Discussion
NightHawk Xr 500 pro gaming
Hi guys and gals, I’m pulling my hair out here.Ive spent a fortune on this router but can’t get it working at all.Im probably not as clued up as you guys so be kind I really need help. I’m vdsl fibr...
Does your modem need PPoE? Which means, do you need to enter credentials like a username and password?
If so, make sure you do this on the router?
If you connect directly to your BT hub, do you get Internet?
If so, make sure you do this on the router?
If you connect directly to your BT hub, do you get Internet?
Thanks for reply I’m not on by fibre I live in Hull we have a seperate telephone exchange who also supply our fibre lightstream.Im currently using a Technicolor modem router.im pretty sure you do need to sign in but the modem which is a bit openreach modem I was told in a netgear forum would work for vdsl from the cabinet which I am.Ive no settings for this it’s just plug and play lol.Need help setting it up on XR500 as I don’t know what I’m doing.
What model router is it? Has it a setting called bridge mode?
- Hi
No it’s just a basic modem no bells or whistles.I thought bridge mode was only for modem routers??Its a bt openreach modemOk sorry your post didnt show you had bought a BT modem earlier for some reason... You should attach that to the wall if possible to keep it cool if its a HG612 as they run warm, but apart from that you plug it into the socket from your wall for FTTC into the port called DSL then from the modem port Lan 1 into the WAN (yellow) port on the back of the XR500. You then enter your username and password for your ISP in the settings when promted by the XR500 when you set it up
Can you confirm your service is not pure fibre, I thought Lightstream was pure fibre only? In which case you would have to use the router you have but change settings, are you sure you have FTTC (Fibre from the cabinet)
- 100% vdsl fibre from the cabinet which this modem supports
So you have copper from the cab? Thats VDSL or if its fibre all the way its FTTP and a standard BT modem would not do that. What does the BT modem say on the back, can you give me what its called ie is it a HG612 or a ECI or is it something else?
