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Forum Discussion
wellbornwinter6
Apr 03, 2019Aspirant
nighthawk xr 500cant make work with ADSL modem
as the title says i cant get my XR500 to work it was waorking before but in a different location with a VDSL connection but i have to move from this location to a new one and now i made the same step...
Netduma-Fraser
Apr 03, 2019NetDuma Partner
Have you done a factory reset on the router since being in this location and setting up using the Setup Wizard? If not then please try that.
- wellbornwinter6Apr 03, 2019Aspirant
yes i did reset both of the them from the reset button on the back and when it turned on i found that my password and cofiguration still there on the XR500 how weird(stuff like my password for the whole router even the user name and the paswword for internet service) and I did start a new setup wizrd with the new password and user name but nothing the thing is the XR500 is already have taken an IP from the ISP and i can see it and already have taken an DNS serve from the network autimatically but no internet no site open with me