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Forum Discussion
nighthawk xr 500cant make work with ADSL modem
as the title says i cant get my XR500 to work it was waorking before but in a different location with a VDSL connection but i have to move from this location to a new one and now i made the same step...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Be sure to power OFF both ISP modem and XR router after it's configured. Then power On the modem and let it sync, then power ON the XR router after the modem is ready.
yes i did reset both of the them from the reset button on the back and when it turned on i found that my password and cofiguration still there on the XR500 how weird(stuff like my password for the whole router even the user name and the paswword for internet service) and I did start a new setup wizrd with the new password and user name but nothing the thing is the XR500 is already have taken an IP from the ISP and i can see it and already have taken an DNS serve from the network autimatically but no internet no site open with me
I have the latest firmware i did an update today and i dont know what is MFR?
here is the other router/modem which i try connect through it
ok i figured out how to do a factory reset through this steps
- Launch a web browser from a computer or mobile device that is connected to your router's network.
- Enter www.routerlogin.net. A login window displays.
- Enter the router admin user name and password. ...
- Select Settings > Administration > Backup Settings.
- Click the Erase button.
- Select Yes.
and nothing still the same case