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Forum Discussion
wellbornwinter6
Apr 03, 2019Aspirant
nighthawk xr 500cant make work with ADSL modem
as the title says i cant get my XR500 to work it was waorking before but in a different location with a VDSL connection but i have to move from this location to a new one and now i made the same step...
FURRYe38
Apr 03, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Be sure to power OFF both ISP modem and XR router after it's configured. Then power On the modem and let it sync, then power ON the XR router after the modem is ready.
wellbornwinter6
Apr 03, 2019Aspirant
I have the latest firmware i did an update today and i dont know what is MFR?
- wellbornwinter6Apr 03, 2019Aspirant
here is the other router/modem which i try connect through it
- wellbornwinter6Apr 03, 2019Aspirant
ok i figured out how to do a factory reset through this steps
- Launch a web browser from a computer or mobile device that is connected to your router's network.
- Enter www.routerlogin.net. A login window displays.
- Enter the router admin user name and password. ...
- Select Settings > Administration > Backup Settings.
- Click the Erase button.
- Select Yes.
and nothing still the same case
- Netduma-FraserApr 03, 2019NetDuma PartnerWe can't see your pictures as they haven't been moderated yet, can you use imgur to upload the images and post the links here?
Mfr means the manufacturer of your ISP hub. What is your exact physical setup?