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Forum Discussion
nighthawk xr 500cant make work with ADSL modem
as the title says i cant get my XR500 to work it was waorking before but in a different location with a VDSL connection but i have to move from this location to a new one and now i made the same step...
Your modem does have a built in router.
And this modem is bridged?
You might try it back in router mode and use the DMZ on the modem for the IP address the XR router gets from the modem in it's DMZ.
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem.
To factory reset, I would use the XR routers web page under Backup/Restore/ "ERASE" to factory reset the XR router.
Great suggestions above.
Alternatively are you certain you've selected the correct WAN connection? Factory reset the modem then go straight back to that section. Whatever one is enabled bridge that and select port binding for the LAN port the XR500 into.
Alternatively are you certain you've selected the correct WAN connection? Factory reset the modem then go straight back to that section. Whatever one is enabled bridge that and select port binding for the LAN port the XR500 into.
as for"And this modem is bridged? "
yes it is
"You might try it back in router mode"
if i did that the modem wil be in control not the xr500 i guessits solved now by using my other modem the VDSL router from the previuos location i lived in although my connection is ADSL as told by the ISP i dont know why this happened if anyone knows i would appreciate if he gave me some insight
thanks everyoneas for"And this modem is bridged? "
yes it is
"You might try it back in router mode"
if i did that the modem wil be in control not the xr500 i guessits solved now by using my other modem the VDSL router from the previuos location i lived in although my connection is ADSL as told by the ISP i dont know why this happened if anyone knows i would appreciate if he gave me some insight
thanks everyoneIf you put the modem in to router mode and used it's DMZ for the XR router, the modem would not be in control.
What are the mfr and model#'s of these modems?
Does your ISP use MAC adress cloning by chance?
- Great to hear it's working, I suspect an issue with the settings you had on the modem, perhaps slightly different in the current location to last.
