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Forum Discussion
Solved
Nighthawk XR1000 no internet
I have an Arris TM1602 modem that shows that it is connected to the internet. Although, my Nighthawk XR1000 shows that both wifi bands are able to be connected to, they don’t have access to internet. ...
- You can either hold the reset button in the back of the router with a pin or something similar for 30 seconds, wait 2 minutes then access the interface and go through the wizard or
instead of the physical button, if you have access you can go to Settings > Administration > Backup Settings and click erase
No, this isn’t the first time using the router. I had just gotten a new modem from my ISP due to transferring service from my sister and into my name. (Therefore new account warrants new equipment.) and it was working just fine with the old router. Not sure why this new one won’t pick up signal.
If you connect directly to the new modem, do you have internet access?
From a device connected to the XR1000 via Wi-Fi, are you able to get to the XR1000 interface by going to 192.168.1.1 in the web browser?
Since factory resetting the XR, you'll need to run through the setup wizard again to get a connection.