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Forum Discussion
Alanv1994
Apr 01, 2023Aspirant
Nighthawk xr1000 slow speeds since set up
Iv just bought a nighthawk xr1000 pro gaming router to replace my spectrum isp router I get 1gbs service my speeds on my old router though isp speeds wired 500mbs and and WiFi was 200-300mbs i have al...
michaelkenward
Apr 01, 2023Guru - Experienced User
It isn't easy to spot the problem buried in that slab of unpunctuated text – something to do with slow traffic on your network? – so can we start with the usual boilerplate questions?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Alanv1994 wrote:
Iv just bought a nighthawk xr1000 pro gaming router to replace my spectrum isp router
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
Alanv1994
Apr 01, 2023Aspirant
The modem as I said is spectrum modem EN2251 and it’s not a modem router combo just a modem as I stated before I had a spectrum router before I switched out my router but Iv listed my firmware 1.0.0.64 and now what my modem is all my cables are cat 6 my internet service speed is 1gbs and if I run a cable right from modem to device and run speed test I’m getting 800mbs and hight straight from modem biut when I hook my nighthawk up my speeds wired are only 100mbs and WiFi is 50mbs
- Netduma-FraserApr 01, 2023NetDuma PartnerCould you provide a screenshot of the table view of the Device Manager please?