NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

zippyzippyzippy's avatar
zippyzippyzippy
Follower
Jul 23, 2022

Nighthawk XR1000, slow wifi speeds-perfect ethernet speeds

Hi all,

Recently purchased a refurbished/renewed XR1000 off amazon. Paired it with the default Spectrum modem. 

 

Internet is rated for 300Mbps down, while hardwired into the router I'm getting speeds as advertised. Yet via wifi signal (on both 5 and 2.4 networks) I'm barely getting 60-70mbps down with 17-20Mbps up. This is across multiple devices. 

Any advice? Tried turning off QoS on the DumaOS page but that didn't seem to change anything. Called Spectrum and they said it's more than likely the router? Fairly new to this whole networking thing. Any advice would be welcome! Thank you!

1 Reply

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jul 23, 2022
    Are you using Smart Connect? Here are a few suggestions that may help:
    Use a WiFi analyzer to find the least congested channel and change to that
    Ensure it's in an elevated position - not on a metal surface
    Ensure there aren't any electrical / wireless devices e.g headphones etc within close proxity ~3 feet if possible
    Set the antennae to this position _ | | _