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Forum Discussion
ozkan87
May 03, 2020Aspirant
Nighthawk XR300 VPN Drop Outs
I just purchased a new Nighthawk XR300 and my Cisco VPN anyconnect client keeps on dropping in and out when connecting on DTLS protocol. If my connection randomly connects on TLSv1.2 then the connect...
ozkan87
May 03, 2020Aspirant
I managed to get a ticket logged this time - here is the reference number
42682775
Netduma-Fraser
May 03, 2020NetDuma Partner
Thank you, I've let the relevant people know so hopefully that'll give it an extra nudge for you.
- ozkan87Jun 17, 2020Aspirant
So after countless weeks of ongoing issues with my XR300 nighhawk router, i decided to return it and get a refund.
I then purchased a new D-Link Smart AX1500 router and now its my 2nd day in and have had no VPN drop outs, Zoom calls dont say my internet quality is terrible anymore... its been fantastic.
Safe to say im glad i returned it after owning netgear routers for many years. My D6300 router also was causing VPN drop outs with Cisco any connect client using DTLS as a port. I highly recommend netgear investigate their routers because a lot of people use the Cisco any connect client... However, the older netgear D6300 did not have issues with Zoom calls only the XR300 Nighthawk router, even with QoS turned off and SIP etc... tried everything.Im finally glad i no longer have problems.
- Netduma-FraserJun 17, 2020NetDuma PartnerSorry to hear you returned the router but glad you no longer have the issue. We will be able to get that ironed out in 3.0 so I do hope you consider us again in the future when the router(s) may be more stable for you.