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Forum Discussion
mbaresch00
Jan 08, 2022Follower
Nighthawk XR500 - Unable to Achieve Near 1Gbps Ethernet with Gigabit Service
Recently I upgrade my FiOS service from 200Mbps to 1Gbps service. Upon doing so, I was unable to achieve more than ~450Mbps upload speeds with my XR500 (Using the built-in connection test on the rout...
michaelkenward
Jan 09, 2022Guru - Experienced User
mbaresch00 wrote:
Recently I upgrade my FiOS service from 200Mbps to 1Gbps service. Upon doing so, I was unable to achieve more than ~450Mbps upload speeds with my XR500
Another generic issue than can be covered here before sending people off on what could be a wild goose chase.
When you change your Internet service – hardware, supplier or speeds – you have a different network. So it helps to start from scratch. Tell all the devices on the network to forget any settings carried over from your previous network. Factory reset the XR500 to start with.
So, reset whatever gets the Internet to you and the router. Alternatively, take the router through its "setup wizard" so that it negotiates new setting in line with the new service.
If this doesn't fix your problem, by all means go the section for your hardware.
By the way, the XR500's hardware is effectively the same as that in the Nughthawk R7800, which is another reason why this is a reasonable place to ask for help.