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Forum Discussion

Evildaddy's avatar
Evildaddy
Aspirant
Apr 30, 2020

Nighthawk XR500 Blocking Adventure Academy

My Nighthawk XR500 is blocking Adventure Academy from connecting to the server. I was able to verify this by bypassing the router and connecting my PC directly to my modem and the game connected with...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 30, 2020

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Evildaddy wrote:

My Nighthawk XR500 is blocking Adventure Academy from connecting to the server. I was able to verify this by bypassing the router and connecting my PC directly to my modem and the game connected with no problem. How can I rectify this issue?

 

Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Apr 30, 2020
Are you using the Geo-Filter at all for the device? If so remove this, does that resolve it? Otherwise are you using Traffic Prioritization?