NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Evildaddy
Apr 30, 2020Aspirant
Nighthawk XR500 Blocking Adventure Academy
My Nighthawk XR500 is blocking Adventure Academy from connecting to the server. I was able to verify this by bypassing the router and connecting my PC directly to my modem and the game connected with...
Netduma-Fraser
Apr 30, 2020NetDuma Partner
Could you provide some more information on what is being blocked exactly? Are you able to get on the main menu to the point where you're able to search for the game? Is it the point at which you search for a game that it doesn't work? Do they have any sort of error or message that appears?
Evildaddy
Apr 30, 2020Aspirant
I am able to open the application, the game is also able to patch and update. The game will get to the character selection screen with no problem. However, once you select a character and it begins to try to connect to the Adventure Academy server I receive a "Couldn't connect to server" error message.
- Netduma-FraserApr 30, 2020NetDuma PartnerWhen you get that message could you please look in the logs in System Information and see if there are any entries around that time as that may provide more info on what is causing that blocked connection.
- EvildaddyApr 30, 2020Aspirant
[DoS Attack: SYN/ACK Scan] from source: 34.98.102.181, port 5222, Thursday, April 30, 2020 15:14:29
[DoS Attack: SYN/ACK Scan] from source: 34.98.102.181, port 5222, Thursday, April 30, 2020 15:14:13
[DoS Attack: SYN/ACK Scan] from source: 34.98.102.181, port 5222, Thursday, April 30, 2020 15:14:04
[DoS Attack: SYN/ACK Scan] from source: 34.98.102.181, port 5222, Thursday, April 30, 2020 15:14:00
[DoS Attack: SYN/ACK Scan] from source: 34.98.102.181, port 5222, Thursday, April 30, 2020 15:13:58
[DoS Attack: SYN/ACK Scan] from source: 34.98.102.181, port 5222, Thursday, April 30, 2020 15:13:58I believe this is the game. Odd thing is, to verify this was indeed the game I tried closing the app and retrying the connection and it doesn't always throw this up. Another thing worth noting is that the time is complelely wrong, its showing 3:13:58 but it is 6:18 here, not sure if that matters.
- EvildaddyApr 30, 2020Aspirant
The time issue was just a incorrect setting in my NTP settings. Time is now fixed. Still having the issue with the game.
- Netduma-FraserMay 01, 2020NetDuma PartnerThat IP is from Google so unlikely to be the cause unfortunately. If it's not QoS or the Geo-Filter I still feel like the most likely issue is to do with ports, have you done any manual port forwarding or triggering? Can you also put your phone IP in the DMZ in WAN settings please?
- Lok1472May 04, 2020Aspirant
I also have this IP DoS multipul times everyday. Is it abuse? Or is it something that should be getting thru?
- Netduma-FraserMay 05, 2020NetDuma PartnerNo that is nothing to worry about, it is just connections you're coming into contact with. It's not an attack, it's normal.