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Forum Discussion

astraub's avatar
astraub
Aspirant
Sep 11, 2019

Nighthawk XR500. cannot use VPN Server for remote login

Hi,

 

I found that whenever I try to activate the OpenVPN server, I lose internet connection. Without this checkbox, all works perfectly fine.

 

I would like to use the OpenVPN for remote login into my home network. Any ideas, what could be going wrong?  My son told me that he got a message that the DNS what not found, even though I entered all three DNS server entries.

 

Greetings

Andreas

22 Replies

  • So just to clarify, you lose internet once activating the VPN service on the router or the intended PC client?
    • astraub's avatar
      astraub
      Aspirant

      Just activating the VPN button (NOT Hybrid VPN!) appears to make me lose internet connectivity (or at least the DNS connectivity - I will check this in more detail by using direct IP addresses). At this point there is not external client involved yet.

    • astraub's avatar
      astraub
      Aspirant

      Maybe some additional information:

       

      I use a Fritzbox as the modem and put this into DMZ mode to connect to the XR500 going into its WAN port. I did however set the fritzbox as the gateway for the XR500. Could that be a problem as it means that the dns chain is:

       

      external network DNS servers -> Fritzbox -> XR500

       

      On the other hand I set three manually assigned DNS servers in the XR500.

       

      What happens if I do not define a gateway in the XR500 internet setup?

    • astraub's avatar
      astraub
      Aspirant

      Attached a screen copy of the detailed internet settings.

       

      192.168.1.1 is the IP address of the fritzbox (using DMZ)

      192.168.1.2 is the WAN port IP address of the XR500

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        I would assume this is because you have them both on the same subnet. Change the Fritzbox on its interface to 192.168.0.1 and then update that in the XR500 and try again please.