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Forum Discussion
m-corse
Jun 09, 2018Aspirant
Nighthawk XR500 configuration for IPTV
Hi everyone
I have spent the last few days trying to get an HT500a IPTV set top box working with my new XR500 router but I'm not having much luck. I have configured VLAN tagging with a tag grou...
Netduma-Fraser
Jun 10, 2018NetDuma Partner
Hi Greg, I'm not sure if the ISP will require it to be only accessed through the hub they provided or not. I'd recommend logging in here: http://support.netgear.com/ and calling the Netgear 24/7 support number as they'd be more familiar with this setup.
- m-corseJun 17, 2018Aspirant
Thanks Fraser
I tried literally every possible combination of settings related to multicast and IGMP but I could not get the XR500 router to send IPTV traffic to the set top box. I tried splitting traffic using a VLAN tag and VLAN bridge but it didn't work.
One thing I couldn't determine was whether there is a setting for enable IGMP snooping which I have heard might make a difference. Short of trying to use Wireshark to work out what's going on, I decided to call it quits and return the router for a refund after spending hours and hours trying to get it working.
A shame because I've purchased lots of Netgear products in the past and they've been great.
cheers,
Greg
- Netduma-FraserJun 17, 2018NetDuma PartnerSorry to hear you returned it, had you confirmed with the ISP that they did allow it to work with 3rd party routers?