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Forum Discussion
Goats
Jan 15, 2019Initiate
Nighthawk XR500 fix for game lag spikes and low upload (Disable QOS)
Picked up this router so that I could avoid a divorce when my wife is streaming and I'm gaming. QOS looked incredibly attractive. Router was appropriately set up with Xbox in DMZ and UPnP enabled (NA...
Netduma-Fraser
Jan 15, 2019NetDuma Partner
Sorry to hear you're having an issue. A few questions to help me get a better sense of the situation:
Are you using the Geo-Filter with the game?
Are you using a wireless headset/microphone in close proximity to the router?
How did you manage to saturate a 1gbps connection from just a stream and gaming to the point that it caused you lag?
Are you using IPv6, PPPoE or VLAN?
Are you using the Geo-Filter with the game?
Are you using a wireless headset/microphone in close proximity to the router?
How did you manage to saturate a 1gbps connection from just a stream and gaming to the point that it caused you lag?
Are you using IPv6, PPPoE or VLAN?
Goats
Jan 16, 2019Initiate
Hi Fraser,
Sorry for the delay, was giving it some time to get proper diagnostics.
Geo-filter is set to America and Canada Central to East.
My headset is wireless and I'm sitting close to the router but it was never an issue before and isn't now that QOS is diabled.
Regarding the saturation of the 1gbps connection, that's a very good question. My guess was the QOS was throttling what it wasn't supposed to. All devices had poor download and non-functional upload.
IPv6 isn't possible for me. No PPPoE or VLAN.
- FURRYe38Jan 16, 2019Guru - Experienced User
Did you manually set ISP speeds UP and Down on the router under QoS?
Goats wrote:
Hi Fraser,
Sorry for the delay, was giving it some time to get proper diagnostics.
Geo-filter is set to America and Canada Central to East.
My headset is wireless and I'm sitting close to the router but it was never an issue before and isn't now that QOS is diabled.
Regarding the saturation of the 1gbps connection, that's a very good question. My guess was the QOS was throttling what it wasn't supposed to. All devices had poor download and non-functional upload.
IPv6 isn't possible for me. No PPPoE or VLAN.
- Netduma-FraserJan 16, 2019NetDuma PartnerThat's a huge Geo-Filter range, put that to 1000km to make it tighter and get a closer server. Okay strange, toggle SIP ALG in WAN Settings as well, that may help with chat with QoS on and in Internet Setup change the connection to static rather than dynamic. Then make sure you've put the speeds you've paid for in Anti-Bufferbloats settings, set to Always and put the sliders to 70% for download & upload. Do a wired PC speed test, do you get the expected results? If so don't worry about the console test for now, see if you get the disconnects/lag spikes and auditory issues.