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Forum Discussion
simonpbeck
Jan 25, 2020Follower
Nighthawk XR500 Not Starting Up
Hello! I just receieved a certified refurbished XR500 Nighthawk Pro Gaming Router in the mail, which I ordered off of Amazon. Followed all the steps, plugged it in, downloaded the app, etc. It ...
Netduma-Fraser
Jan 25, 2020NetDuma Partner
It could be defective, especially if it has been refurbished. However, could you try plugging directly into a wall outlet rather than a power extender and see if you have the same issue please? Also do you have another power adapter with similar voltage you could try?