NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lweigler
May 31, 2020Aspirant
Nighthawk XR500... potential issue with wifi
I have the XR500. Most of the devices I really care about are hardwired and I don't have any issues with those. However, wifi is a different story. Promised speeds from the ISP are 400d/40u. On 2...
Netduma-Fraser
May 31, 2020NetDuma Partner
Is there anything immediately surrounding the router that would impede the signal? This could be its in a wooden cabinet for example, even devices that are wireless (wireless headphones for example) that are in close proximity can interfere with the signal.
- lweiglerMay 31, 2020Aspirant
So let me ask this... when you say immediately around it.. you're meaning something in close proximity to the actual router? Because my routers used to always be in the basement.. with a couple of floors between it and the main floor... and I've never had issue with that in the past...
I will say, when I moved my router to a more centralized location.. it was moved into a closet... I suppose I can move it out of the closet and see what happens!
- Netduma-FraserJun 02, 2020NetDuma PartnerYes that's right. Definitely move it out of the closest if possible and see if that improves the speeds. Ideally you don't want to have any wireless devices within 3 feet of the router and don't have the router on a metal surface as that can also interfere with the signal.