NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk XR500 slow wifi speeds
My setup: Comcast GB internet> CM1000 > XR500>EX8000 So here’s my issue, when connected directly to Ethernet I’m pulling about 480Mbs down and 40 up. When connected to WiFi with QOS off I’m pulling...
Hi Jack, thanks for the quick reply...
1- I’m using only cat 7 and all wired connections are working flawlessly. 480up/40 down, it should be higher but alas it’s Comcast’s issue.
2-I’ve disabled the smart connection feature since I couldn’t tell if it was on the 2.5 or 5 and on 5 ghz on a device I’ve registered over 600mbs I’m getting the 20-40mb/40 up. I’m not sure why the upload has been very consistent while the download has been all over the place
3- Comcast doesn’t use PPPOE
I also turned off 20/40 cohabitation on a prayer... didn’t do anything
1- I’m using only cat 7 and all wired connections are working flawlessly. 480up/40 down, it should be higher but alas it’s Comcast’s issue.
2-I’ve disabled the smart connection feature since I couldn’t tell if it was on the 2.5 or 5 and on 5 ghz on a device I’ve registered over 600mbs I’m getting the 20-40mb/40 up. I’m not sure why the upload has been very consistent while the download has been all over the place
3- Comcast doesn’t use PPPOE
I also turned off 20/40 cohabitation on a prayer... didn’t do anything
Download a WiFi analyser to find the least congested channel and then change to that in settings, does that improve your speeds?
I have the same issue with my xr700. pretty much the worst wifi speeds I have gotten from any router. Its exactly the same as yours. May be this router isn't designed for wireless and all about the OS and gaming lol.
I just disabled MU-MIMO to see if that is the issue. Will test it out or its going right back. My GT AC5300 went bust on the 3rd band so I got this. But download speeds on in the same location are atleast 100mbps less and uload speeds are 120mbps less on 5ghz. I am on a gig connection but with that router in the same location I got about 150 download on 5ghz and about 170 upload. Not I am at best case 120 download and 60 upload.
But you are right I have been having the same issue as you on download. Randomly goes down to 20mbps and 2.4ghz randomly goes down to 5-10mbps. Hopefully its MU-MIMO.
I have MU-MIMO, QOS and goodput disabled to eliminate those being issue. So far I think the focus of this router is not wifi speeds, its basically the feature set. For that reason I might return it for something else.
- If you're encountering issues like that and you've ruled out QoS by disabling it then I would highly recommend contacting Netgears support as they're more specialised with their hardware/settings and so will hopefully be able to resolve it.
