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Forum Discussion
FrankieJ54
Dec 04, 2018Aspirant
Nighthawk XR500 slow wifi speeds
My setup: Comcast GB internet> CM1000 > XR500>EX8000 So here’s my issue, when connected directly to Ethernet I’m pulling about 480Mbs down and 40 up. When connected to WiFi with QOS off I’m pulling...
Keggerss
Dec 18, 2018Aspirant
Exact same issue. I have the latest up to date firmware. I get a 1000 mbps when it is directly connected to the xr500 via ethernet but wifi holds steady at around 100 mbps on multiple wifi cards (all 5ghz). I placed my laptop in close proximity to the router to try and rule out network congestion. I tried different channels on the 5ghz. I turned on and off various wifi settings under wifi setup and advanced wireless (anything that was a wifi setting was a candidate for turning on and off). I turned QoS off. I did a factory reset. I'm at a complete loss on what to try so I'm going to attempt rolling back the firmware to older versions to see if that does anything. I have no idea how long this has been going since I upgraded my connection yesterday (was 100mbps...). If anything works, I'll reply back since this is the first link that comes up when I search 'xr500 wifi slow'. =)
- Netduma_JackDec 19, 2018NetDuma Partner
The fact you're at 100mbps suggests you're using a CAT5 cable somewhere in your setup e.g. between the router and the modem. Do you have a CAT5e or CAT6 cable you can use instead?
- Websurfer33Feb 05, 2019Aspirant
Did you ever get this working.
Im having the same issues .
I have fiber 200/200 Mb when plugged direct i get full speeds while connected to wifi i get max 25mb Up and down on the 2G and even slower 15Mb on the 5G .
I have disabled QoS no geo filter tried reset new firmware
Nothing seems to fix this.
- FURRYe38Feb 06, 2019Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?What devices are you testing with?
Are wired speeds good with a PC?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO.
Websurfer33 wrote:
Did you ever get this working.
Im having the same issues .
I have fiber 200/200 Mb when plugged direct i get full speeds while connected to wifi i get max 25mb Up and down on the 2G and even slower 15Mb on the 5G .
I have disabled QoS no geo filter tried reset new firmware
Nothing seems to fix this.