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Forum Discussion
BrodieStorch
Feb 01, 2021Aspirant
Nighthawk XR500 slow wired connections
I have the lastest firmware on the xr500. I'm getting laughable wired connection download speeds(10mb) (Upload speed is fine 22mb). I tested 2 cat6 cables and mulitple ports. I also confirmed it was ...
Netduma-Liam
Feb 02, 2021NetDuma Partner
Good question above!
So you're not experiencing any issues with the Wi-Fi? What speeds are you seeing there?
Also, how have you disabled QoS? Make sure you do it by clicking the three-line menu in Congestion Control and select 'Disable QoS'
- BrodieStorchFeb 02, 2021Aspirant
Wifi 480down 23up. Speedtest.net reads my speeds are correct at 480down 23up. But Fast.com and google speedtest both say 10mb. I can tell the difference too while trying to watch streams they constantly buffer, and I even tested downloaing a game on steam. It's very slow. But If I were to connect from PC to modem and not use the xr500 router. All 3 speed test sites show same thing 480down 23up, and a Steam game 800mb download happen in seconds vs 10mins. I even see the lag in game, People tell me im skipping. So somehow it's defaulting to 10mb download. This is really annoying me. I even bought a $20 switch That went between the modem and router. The connection was giving me my max speeds. But if I used wifi at all while using the switch to bypass having to hard wire into router. My wired connection suffered and caused it to buffer. Now the weird thing is. When I have Modem-Router-Cat6-PC The wifi is amazing and doesn't affect wired at all even though it's stuck at 10mb. My mind is blown at this point.
- Netduma-FraserFeb 02, 2021NetDuma PartnerI'd recommend you reinstall the firmware via TFTP - this will bypass the boot process and any issues that may be lurking there, then do a factory reset. That will give you the freshest install possible, see if it is resolved after that please.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP- BrodieStorchFeb 02, 2021Aspirant
I just completed what you said. Still getting 480MB-down 23MB-up on ookla. Fast.com and Internet speed test still show 10MB-down 23MB-up "Which is the actual speed" I can tell while trying to watch videos or downloading stuff. I can screen record maybe? This makes no sense at all. Spectrum doesn't even have a stand alone modem with multiple ethernet ports.... Next step is buy a cable modem, and or a new router (Not NETGEAR). "Again wifi speeds are fine and well" this is something rare. Still don't understand how ookla shows my speed. But I can tell it's running actually at 10mb or less. Same ethernet to modem without router all tests are equal, and game download takes 30secs. When I use the router ports I get the CAP. I used the same game to do the testing and with out router flawless. With router i'm having 2004 flashbacks.
- plemansFeb 02, 2021Guru - Experienced User
What modem/gateway do you have?
since you can go modem-----switch--------deivces/router it makes me suspect you have a modem/router combo device.
- BrodieStorchFeb 02, 2021Aspirant
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