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Forum Discussion

crj83's avatar
crj83
Aspirant
May 02, 2019

nighthawk xr500 speed help

Hello i have the nighthawk xr500 with virgin 320mb internet and i am struggling to get the speed on my laptop and other devices ont the laptop i am getting between 30 100 mb same on the iphone 5. I d...
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
May 02, 2019

Sounds like plemans is correct in that the dell is the one device experiencing the issue. You may need to update the network drivers/adapters on the dell.

crj83's avatar
crj83
Aspirant
May 02, 2019

It's not just the dell it's the iphone 5 and two differant iphone x all slow speeds 

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    May 02, 2019
    So just wireless devices then? Use a WiFi analyser to find the least congested channel in your area and then change to that.
  • plemans's avatar
    plemans
    Guru - Experienced User
    May 02, 2019
    crj83 wrote:

    It's not just the dell it's the iphone 5 and two differant iphone x all slow speeds 

    Also list what speeds you are getting on them, what distance from the router you were, and 2.4ghz or 5ghz speeds. This helps. Try the scanner as prior suggested.