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Forum Discussion
t0ny
Mar 21, 2018Apprentice
Nighthawk XR500 USB Control Center not recognizing my printer
Router : Nighthawk XR500 OS : Windows 10 Printer : Samsung ML-2165 I tested the USB ports and they recognize the Flash drive and the USB light is on on the front of the router. I unplug the dr...
t0ny
Aug 02, 2018Apprentice
4 months have passed and still no printer support.
- Netduma-FraserAug 02, 2018NetDuma PartnerDid you call Netgear as advised previously and have you upgraded to the latest version of the XR500?
- t0nyAug 02, 2018Apprentice
Yes, I called, they called, we had long conversations and I sent them logs and it was concluded that this will be addressed in the new firmware. Well, I am on the latest firmware and nothing is changed.
- Netduma-FraserAug 02, 2018NetDuma PartnerWhat is your support case number? I will escalate it.