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Forum Discussion
Solved
Nighthawk XR500 Won’t Factory Reset
Hello, Last night I decided to update my Nighthawk XR500 Gaming Router firmware, while two minutes into the process, internet from the ISP side dropped and stayed out for ~12 hours. Now my router ...
As soon as you sent this I have figured it out.
The steps had me enter and select "cd desktop" and I am such a numb-skull that I had it stored in a folder on the desktop instead of the actual image on the desktop.
Once I put the image on the desktop it was successful and I am now up and working.Thank you everyone who contributed to helping me today!
You can try recovering it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
Update,
Okay, so I have went over and followed the guide using TFTP through Windows (after enabling) and followed the steps using the command prompt.
When using this solution, I am getting a CMD prompt error, "TFTP can't read from local file"I downloaded the firmware version for my router, extracted that folder straight to my desktop and using the .img file that was present in the folder.
Command entered, "tftp -i 192.168.1.1 put XR500-V2.3.2.134"I did try .img as that is the type of file, although the file name does not read that way. This is all after configuring static IP for adapter and following the steps.
Secondly, I went the route of the video that was sent and was unable using the tftp2.exe
When using this, it will go through the upgrade bar about half way, fail, then erase flash and continue trying. Tried multiple times, multiple directories for the file.
Checked out nmrpflash but that seemed like a foreign language to me.
Unfortunately at this point still no luck,
So you did try "tftp -i 192.168.1.1 put XR500-V2.3.2.134.img" as well?
Try a older version maybe to check? V2.3.2.22
I tend to put the .img file in the same directory as the TFTP program for some ease.
Yes, I did try with the .img as well like you wrote out but was getting same command prompt error.
I will try with an older firmware version through TFTP2 program to see if I have any luck with that.
