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Forum Discussion
Nighthawk XR500
Hi, I have the Nighthawk Xr500 Gaming Router (model not listed above) on firmware V2.3.2.40
99% of the time this router is amazing and functions perfectly. But every now and then it randomly s...
Could you be more specific on stops working? Does the internet for all devices connected to it go down or just ethernet/wifi?
All devices get disconnected from the network completely. No internet at all.
Weirdly, the network still shows up as an available network though.
As soon as I take the Nighthawk out of the set up and put the VM Superhub back into Router mode the internet works perfectly.- Sounds like potentially an issue we're aware of. Do you have a console in Instant On/Standby mode? If so shut them down properly each time, does that resolve it?
When you say console I assume you mean games console?
If so, I always have my PS4 switched off when I'm not playing.