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Forum Discussion
Nighthawk XR500
Hi, I have the Nighthawk Xr500 Gaming Router (model not listed above) on firmware V2.3.2.40
99% of the time this router is amazing and functions perfectly. But every now and then it randomly s...
All devices get disconnected from the network completely. No internet at all.
Weirdly, the network still shows up as an available network though.
As soon as I take the Nighthawk out of the set up and put the VM Superhub back into Router mode the internet works perfectly.
Sounds like potentially an issue we're aware of. Do you have a console in Instant On/Standby mode? If so shut them down properly each time, does that resolve it?
When you say console I assume you mean games console?
If so, I always have my PS4 switched off when I'm not playing.
- Yes that's what I mean. So it's never in rest mode? Do you have any devices that utilise automatic updates? If so could you disable that functionality please.
No, the PS4 is never in rest mode.
I have tons of devices connected both wired and wireless.
The main ones I can think of that have automattic updates would be the iPhones. Would I need to disable the functionality on iPhones and also iPads?
Another device would be the virigin media Tivo box, not sure I can disable automattic updates on that.
Recently, I purchased an Amazon Firestick, again, I don't know if I can disable automattic updates on that. Thinking about it, I never had this issue before I had an Amazon Firestick, no idea if that's relevant or not. Maybe worth a mention though.