NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HelppMee
Jul 30, 2019Aspirant
Nighthawk xr500
I keep getting Moderate Double NAT Detected on my Xbox. I can’t put my Xfinity Modem In bridge mode because I need the wireless internet. And I can’t put my Nighthawk XR500 in AP mode because if I do ...
Netduma_Alex
Jul 31, 2019NetDuma Partner
Here's what you should do:
- Open DumaOS and go to System Information, write down your WAN IP
- Open the Xfinity Modem settings and look for DMZ
- Put the WAN IP that you wrote down previously into the DMZ
Now the double-NAT should be gone.
HelppMee
Jul 31, 2019Aspirant
This is what comes up what do I do.
- Netduma_AlexJul 31, 2019NetDuma Partner
You're trying to configure the DMZ on the XR500 but you should be trying to configure it in your modem's interface instead!
Go to system information in DumaOS and write down your WAN IP, and then put this into the DMZ of your modem.