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Forum Discussion
AdamL0309
May 25, 2020Aspirant
Nighthawk XR500
Hi, I recently purchased this Router as I’m a serious gamer and loved the look of it, however I didn’t realise it couldnt just be plugged in and used as it has no built in Modem?? I am currently with ...
plemans
May 26, 2020Guru - Experienced User
what gateway is the plusnet BB? (model number)
you might be running a double nat currently. https://kb.netgear.com/30186/What-is-Double-NAT
And the modem recommendation is entirely on your ISP. Some ISP's only support certain gateways/modems so you'd want to contact them to figure out whats the best for your service speeds and what they support.
AdamL0309
May 26, 2020Aspirant
Hi, thanks for your reply! I don’t know what you mean by gateway? And I looked into the Double NAT link and it seems like yes that’s exactly what’s going on with my setup but I have no idea how to get around it, it’s all so confusing please help!
- plemansMay 26, 2020Guru - Experienced User
plusnet bb= plusnet broad band. it isn't a model number. Its a brand.
What model are you connecting t he XR500 to?
Some you can put in passthrough/modem only mode. You'd need to contact the isp for the best way to do so as its their device.
- AdamL0309May 26, 2020AspirantSo I’m connecting it to the Plusnet HUB 1, I’ve just got off of the phone to the ISP and they said they’re router (HUB 1) doesn’t support “bridge mode” the guy didn’t seem to sure but he said maybe to purchase a modem called the DM200? Back to square 1 im confused..
- plemansMay 26, 2020Guru - Experienced User
potentially the plusnet device has a dmz built it.
Set the dmz in it to the nighthawks ip address.