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Forum Discussion
Nighthawk XR500
I've been having a similar problem with my XR500 running V2.3.2.134, the 2.4GHz channel just seems to turn off. The LED for 2.4GHz turns off, the remaining LEDs for power, internet, etc remain on. Th...
Thank you for your questions. I think most of them are irrelevant other than the one about doing a factory reset.
The difficulty with diagnosing these problems is having a record of what was happening before the router stops responding, or having a watchdog that can power cycle the router when something goes wrong.
Maybe however are important to help you find the problem and help us help you with what maybe happening. Not giving details doesn't help your cause. Reason why the forums are here and we are here as users to help each other out. At this point it could be anything. I would think you would want help to "find a solution". Power cycling the router every so often only masks the real problem. Routers should not need any reboots or power cycling frequently. IF they do, the problem needs to be figured out and solved.